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What am I doing here?

Let's not get existential - at least not this time of the morning, before a second cup of coffee.

No, what am I doing blogging here?  Quite often this is something we see in BlogCentral, when someone starts blogging for the first time.  People think it is a good idea but not sure why.  I have to say this is how I have felt a little about the Greater IBM Connection. So I volunteered to blog.

So as is usual in these situations I'll tell you a little about myself.

Before joining IBM I worked in local government for Northants Trading Standards Dept, as a technical assistant. This gave me the opportunity to learn a lot about consumer law, which friends and family still ask me about when they have a problem with something they bought.

I've been an IBMer for 10 years, starting in s/390 Systems Programming and then moving to Marketing Communications and now Communications, all in the UK. I've enjoyed all of it but the last couple of years has seen the most exciting action, "meeting" a new range of people through internal blogging and joining our New Media Global Footprint team.  The raft of new technology to play with is amazing and although the people sat next to me in an office may not be having such a great day I know I can always find something or someone inspiring amongst my growing internal network that triggers my next idea.

If you're interested in what I'm doing this year in our Innovation Ecosystem campaign you can read about it on my own blog.

So now I suppose I'm looking to do the same with the IBMers that have made the leap into the wider world. Get a new point of view.. navel gazing can be a bad habit.

But before that, I'm off on holiday to Taiwan for a few weeks.

Karl Roche
UK Communications Specialist,

Funny Memories at IBM

WomanoverwallsmallEvery IBM office has its unique character --- and its own characters. My recollection is there were some pretty funny things that happened as we "leaped over tall buildings," pulled out all the stops to deliver, or just made it through a turbulent year. When I found this picture, I laughed right out loud, remembering one funny day, when a bunch of us put in the extra effort to respond to customers and laughed until we cried.

Where I worked, IBM was a well-known landmark in the midst of a bustling metropolitan business center. There were floors and floors of IBM. Our office had a H.U.G.E. bullpen. It was full of desks with phones ringing off the hook and salesmen with flying ties rushing in and out and IBM women with their arms full of technical manuals, day-timer calendars and a whole lot of navy blue. I'll let you guess the year.  LOL

We had a spirited receptionist who kept the whole crew on track. If anyone was looking for anything, she probably had it -- and if you asked for it too soon, she would let you know in a meaningful way --- "Look I have your proposal," she would say, "It is right here in my 'what-is-it folder' and when I figure out what-it-is, you'll get it back. Now, go sit down." She kept us all laughing.

One day, her switchboard went out early in the day. No one could come to fix it until the end of the day. So the only way to answer the phones was for her to run around to all the individual desks to take a message (imagine life before voicemail, email, cell, text messages, live chat...). We all tried to help, dashing here, then across the room, over a desk. She did have a creative flair for solving problems and was not afraid to make sure we did our part.

At lunch time, she went home and came back with three pairs of her kids shoe skates slung over her shoulder. Yes --- and three of us laced up those skates and flew from desk to desk to greet the IBM customers on the other end of the phone line.

How about you?

Have a funny story to tell? 

Click here to share a comment or tell your story.

Have you signed up for the Greater IBM Connection?

Best...
Debbe

Dk_for_skypesmlerDebbe Kennedy
Contributing Author
Greater IBM Connection
Founder, President & CEO

Global Dialogue Center and Leadership Solutions Companies
IBMer 1970 - 1991 L.A.; Anchorage; Seattle; San Francisco

IBM posted great 2007 results for the 4Q and the year

Thanks to IBM's best revenue and profit performance in almost a decade, IBM's 4th Quarter raised the full-year's results to a record $98.8 billion and diluted earnings per share of $7.18 - an 18% increase in earnings per share over the previous year. IBM Senior Vice President and Chief Financial Officer Mark Loughridge said the results reflected the strength of the company's global model and characterized the earnings as "a great close to '07, but an even better start to '08."

With more than 65% of business generated outside the US, the results reflected IBM's strategic investments in emerging markets. In addition, the company announced last month that it plans another $1.6 billion investment in emerging markets during the coming three years. Loughridge said the opportunities for IBM in designing, building and running infrastructure operations for emerging nations reminded him of the construction of railroads and telegraph lines helped open new markets after the Great California Goldrush of 1849. He cited the strong outlook to several factors:

  • a strong portfolio of products and services, which includes a $118 billion backlog of services business
  • a significant base of business in fast-growing economies,
  • IBM's operating model is in place and "executing well", with annuity business opportunities delivering about half the company's revenue
  • continuing an acquisition strategy that brings technologies and businesses into IBM that can be leveraged across the enterprise
  • flexibility as a result of more than $16 billion cash reserve heading into the new year.

Loughridge concluded his remarks by saying he feels IBM will deliver earnings per share growth of 15%-16% in 2008.

You can see  a transcript of his hour-long presentation or read the earnings press release.

Posted by Ethan McCarty, manager IBM Alumni Relations

Searching for my civic life

Happy New Year, everyone! Maybe I'm lazy, but I seldom think about what I want to do, or maybe more precisely, how I want to live in the new year before it arrives. I have come up with no resolutions or list of things to do. No goals, and underdeveloped expectations. As the year turned over, I did acknowledge that I have an itch, however, to get more involved in civic life. In general, I invest my time in work, family, friends, and managing my household of 1 (plus 2 cats). These are all important, yet I face a fear that I will eventually have no voice in the world if I don't start paying attention to what's external to "mine" and participating in community life.

I live in New York City, on the Upper West Side. I like this neighborhood for many of the obvious reasons -- great restaurants, shopping, architecture, access to parks, access to transportation. I like New York because it's an international city -- a place where each and every person is free to be whoever they are without being an outcast. The anonymity of the big city is comforting. I may run for the bus, arms flailing like a fool, and no one will notice or laugh at me for it. I sit on the subway and notice the people across from me, as they notice me. We stare and contemplate each other as the train rumbles on. Sometimes we judge as we look through each other; other times we cast empathy with our gazes. We keep quiet, and ultimately, we let each other pass without requiring anything of one another. To me, this social spaciousness is peaceful. I also like being here because it's familiar. My grandparents have friends who live nearby, so when I came into the city as a kid growing up in New Jersey, this is one of the areas I'd see. I feel like I'm living in one of my childhood storybooks. How romantic.

So here I am -- a single, professional New Yorker with a good job, a nice apartment (but no mortgage), and no dependents. Aside from whatever books and computer equipment I purchase, and whatever I give to charities, I have no tax deductions. And as April 15 approaches, I will, no doubt, feel the blood letting. The tax code, of all things, makes me feel disconnected from our society – a signifier of my role in the machine: money comes in, money goes out. There is so little that I do in my life that is recognized as a need or a contribution. I know I'm fortunate, but I also ask -- am I an island? am I frictionless?

I refuse to accept that notion. The first thing I did to investigate a more explicit connection to my community is look up the community board web site for the Upper West Side (http://www.cb7.org/). I spent about an hour reading through the site. Maybe I can get involved with this? One look at the meeting agendas and I thought -- maybe not, or maybe not yet. Most of what I saw was about reviewing applications for building permits and the like -- something I know little about. For now it's enough to understand that this organization is there and generally how it works.

With the U.S. presidential primary season roaring, I looked next to find a group of supporters for my favorite candidate. I found them on Meetup.com, and I attended a meeting. I didn't immediately connect with the tone and style of the group, but tried to keep my eyes wide as I experienced, for the first time, what it's like to come together with strangers around an objective. It was interesting to encounter this heterogeneous group of people. I could credit Meetup with bringing us together, but I suspect that the Community Board also sees people of all shapes and sizes pass through. It made me ask myself, though, if this was what I was looking for when I set out to get more involved with the community. I couldn't help but predict that when the primaries are over -- or perhaps even after Super Tuesday, that this group would disband. A collection of people with a common objective does not, in and of itself, a community make. Yet the fact that we all are also dedicated supporters of a person, who happens to be running for president, because of the values and ideals he embodies gave me a sense that if I needed this group outside the cause of the election that I could turn to them. From the political will of our candidate, a community has emerged.

So what else makes for a community? Having worked at IBM, I know that members of a community do not always have to live in the same geographic region. Other dimensions can connect us. I looked to my social graphs on Facebook and Linked In. Sure, I know all these people -- some better than others -- but most of them don't know each other. Perhaps a community can emerge by virtue of knowing someone, but I’m not a superstar with that sort of gravity, so my social graph, regardless of size, is not a community.

I thought about my building. There are about 35 apartments on 7 floors. Are we a community? Right now, probably not. At least, we don't behave as one. We don't know each other by name or ask favors of each other, although we do all know the super. I would recognize a few faces if I passed them on the street, but as with the subway, we seem to -- not avoid each other, per se -- but to give each other space.

Next up – my company, Avenue A | Razorfish. In some ways we behave as a community, but in many ways, these behaviors and relationships are compartmentalized. I wanted to write: "...perhaps less and less as our professional and civic lives intertwine," but I don't believe this is true. In my observation, professional and social lives intertwine, but our civic lives almost seem taboo in context of the workplace. I wonder -- what are we protecting, and from whom? I fear we have our priorities reversed. This feeling is part of the itch.

Now I consider the Greater IBM Community. What is community-like about it? How can participating in it enrich my civic life and yours? We don't work together anymore, so perhaps it's safer to talk about situations in our world that may want for some of our consideration and civic-minded sweat. In her recent post entitled "A New Year: 20,000 Moments a DAY", Debbe Kennedy challenged us to think about what we could accomplish together in the business and social networking world in 2008. For me, these two facets of life are still part of what is "mine" -- my social network and my business network rather than our network. If we think of this network as a commons and don’t worry too much about the equity each of us has in it, individually, then what sorts of activities would we do? How would we behave?

Yours truly,
Ruth Kaufman
IBMer 2003-2007, ibm.com

A New Year: 20,000 Moments a DAY

Whiteclocksm Moving into a new year always seems to start with reflection on "where has all the time gone?" ...it also calls us to look to the future and ask how we will spend our time? What contributions will we make? How will we make our positive mark?

In a powerful little book, How Full is Your Bucket?: Positive Strategies for Work and Life,* we are reminded how important all the moments in our lives and work can be --- each one with the capability to have an enduring influence. Whether we look at ourselves from the view of being a leader, a co-worker, a friend, a parent, a spouse or partner, a citizen --- or a Greater IBMer, our words and actions can influence someone else's moments and experience, as well as our own:

"According to Nobel Prize-winning scientist Daniel Kahneman, we experience approximately 20,000 individual moments in a waking day. Each "moment" lasts a few seconds. If you consider any strong memory --- positive or negative --- you'll notice that the imagery in your mind is actually defined by your recollection of a precise point in time. Rarely does a neutral encounter stay in your mind --- memorable moments are almost always positive or negative. In some cases, a single encounter can change your life forever."

With the rapid growth of our Greater IBM Connection community around the world, I got thinking and imagining what we could do together with just a small fraction of the 7.3 MILLION waking moments we each have ahead of us this year. There is a rumbling ... a movement started here that has many fingerprints on it from every region as we've worked together to build the foundation for The Greater IBM Connection. This year? I think we will amaze ourselves ...and the world.

So, here is a question for YOU...

How do you think The Greater IBM Connection can and will put its mark on 2008 as a business and social network? What possibilities do you see?

Have you signed up?

On a personal note, being reminded about my own 20,000 moments each day will make me more conscious about how important each one is. How about YOU?

Best...
Debbe


Dk_for_skypesmlerDebbe Kennedy
Contributing Author
Greater IBM Connection
Founder, President & CEO

Global Dialogue Center and Leadership Solutions Companies
IBMer 1970 - 1991 L.A.; Anchorage; Seattle; San Francisco


* How Full is Your Bucket?:
Positive Strategies for Work and Life
by Tom Rath and Donald O. Clifton, Ph.D.

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